Last updated: 11 February 2019
Your privacy is very important to us.
This privacy policy (“privacy policy”) explains how Longton Linguistic Services (“we,” “us,” “our,” and “LLS”) collects and processes your (“your” and “you”) personal data when (i) you visit this website www.longtontranslation.com (“this website”), (ii) you submit requests for information or a quote, or (iii) you use services provided by LLS.
It contains important information on how you can exercise the rights under various data protection and privacy laws, including the European Union General Data Protection Regulation (“GDPR”).
Please read the entire privacy policy.
Contents
1. PURPOSE OF THIS PRIVACY POLICY
2. THE DATA CONTROLLER RESPONSIBLE FOR YOUR PERSONAL DATA
3. CHILDREN UNDER THE AGE OF 18
4. WHAT PERSONAL DATA DO WE COLLECT?
5. HOW DO WE USE YOUR PERSONAL DATA?
6. THIRD PARTIES WITH WHOM WE SHARE YOUR PERSONAL DATA
7. COOKIES AND SIMILAR TECHNOLOGIES
8. COUNTRIES WHERE WE TRANSFER YOUR DATA
9. HOW LONG DO WE KEEP YOUR PERSONAL DATA?
10. CONFIDENTIALITY AND SECURITY OF YOUR PERSONAL DATA
11. YOUR RIGHTS
12. COLLECTION OF INFORMATION BY THIRD-PARTY SITES
13. CHANGES TO THIS PRIVACY POLICY
1. PURPOSE OF THIS PRIVACY POLICY
This privacy policy explains how we collect and process your personal data when (i) you visit this website, (ii) you submit requests for information or a quote, or (iii) you use the services provided by us. In particular, it explains:
The purposes for which we process your personal data
Your rights with respect to our processing of your personal data
How we update, transfer or delete your personal data
How you can access your personal data
2. THE DATA CONTROLLER RESPONSIBLE FOR YOUR PERSONAL DATA
LLS is the data controller responsible for your personal data collected through this website.
LLS is a United States (Arizona) based translation service provider, operating through their founder and their partners, to provide their clients with legal and financial translation services and other related services (“services”) in accordance with the relevant laws of the jurisdictions in which they respectively operate. Additionally, we are subject to the investigatory and enforcement power of the Federal Trade Commission (“FTC”) in the United States, which oversees acts or practices in or affecting commerce by any person, partnership, or corporation.
LLS is primarily hired by law firms and other companies (i.e. legal entities) who give their directives and as such, are not “data subjects” as defined in the GDPR. However, personal data may be provided to us (e.g. personal data relating to lawyers or staff at law firms who are existing or prospective clients, or personnel at prospective or existing corporate clients) as part of such directives.
If you have any questions about this privacy policy or want to exercise your rights under the data protection legislation, please contact us by email at monique@longtontranslation.com.
3. CHILDREN UNDER THE AGE OF 18
Our services are only intended for the use of adults. If you are under 18, do not use this website. If we learn that we have collected personal data relating to children under the age of 18, without verification of parental consent, we will delete that data. If you believe we have any personal data about a child under 18, please send us an email at monique@longtontranslation.com.
4. WHAT PERSONAL DATA DO WE COLLECT?
We may collect your personal data as part of the requests for information you may submit (as indicated on the “Contact” page of this website) or to provide our services. The only mandatory information we require are the name and email address of the person contacting us.
If you are a visitor to this website and you use the contact form, or if you choose to contact us via email, we collect the following personal data:
Your name
Your email address
Information you choose to include in the contact form of this website or your email
If you are an existing client or a prospective client, we collect the following personal data:
Your name and job title
Contact information, including the company you work for and email address
Payment information
Any other information useful for providing you effective services
Information that allows us to proceed with our due diligence regarding prospective clients and existing clients
Information such as your professional specialty or topics of interest to you or your company that allows us to market our services that may be of interest to you
If you are an existing supplier or a prospective supplier, we collect the following personal data:
Your name and job title
Contact information, including the company you work for and email address
Payment information
Any other information useful for providing you effective services
Information that allows us to proceed with our due diligence regarding prospective clients and existing clients
5. HOW DO WE USE YOUR PERSONAL DATA?
Your personal data will be processed for the following purposes, under legal basis indicated:
| Purpose | Legal Basis |
|---|---|
| Proceed with due diligence relating to prospective and existing clients and suppliers | Our legitimate interest |
| Provide you our services | Our legitimate interest and/or the performance of a contract |
| Conduct marketing activities (including by email, by phone or regular mail) to improve, develop, or offer new services | Our legitimate interest and/or your consent |
| Respond to your requests submitted via this website or as part of our services | Our legitimate interest and/or the performance of a contract |
| Conduct investigations, resolve queries or disagreements | Our legitimate interest and/or the performance of a contract |
| Comply with any applicable law, court decision or other legal proceeding or requirement of supervisory authorities | Compliance with a legal obligation |
| Perform our binding agreements with you | Performance of a contract |
| Preserve our own and third parties’ rights, assets and security, including those of our other clients and users of this website or our services | Our legitimate interest |
Our legitimate interest in using your personal data is promoting offering that may benefit your business, so that we may stay in business and provide you valuable services.
6. THIRD PARTIES WITH WHOM WE SHARE YOUR PERSONAL DATA
LLS may share your personal data with the following third parties as part of any outsourcing of services:
Third parties who assist us in the day-to-day operations of our services that require access to personal data and to whom we outsource certain services, such as document processing, translation, and revision services
Our professional advisers, such as lawyers and accountants
Government or regulatory authorities, tax authorities, corporate registries
Information system service providers, software editors, IT help desks, cloud file backup service providers
Third party postal or courier providers who assist us in delivering our marketing campaigns to you, or delivering documents related to a matter
We require third-party service providers who need access to your personal data to perform their job tasks (e.g., third-party linguists and IT personnel) to enter into data processing agreements with us, prohibiting them from using your information for any purpose than the one for which they were hired. We may share your information with a third party if we have a good-faith belief that sharing the information is necessary to comply with a law, regulation, or enforceable government request including court orders; to investigate potential violations or technical issues on this website; or to protect against harm to us or our users’ rights, property, safety, or to the public as permitted by law. We acknowledge that under the GDPR, we are liable in cases of onward transfers to third parties.
Please note this list is non-exhaustive and there may be other situations where we need to share with other parties in order to provide the services as effectively as possible. In that event, we will meet our legal and regulatory obligations regarding personal data, as well as implementing appropriate safeguards, subject to your prior approval. Additionally, we must disclose your personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
We require that all our suppliers and sub-contractors provide appropriate safeguards for personal data protection.
We will not sell your data for commercial or any other purposes.
7. COOKIES AND SIMILAR TECHNOLOGIES
This website uses certain tags, log files, and other technologies, among others to measure this website audience. All collected information is anonymized to protect your anonymity. See our Cookie Policy to find out more about the cookies we use and how to manage or delete cookies on your device.
8. COUNTRIES WHERE WE TRANSFER YOUR DATA
LLS is located in the United States (Arizona). As a result, your personal data is processed and stored in the United States, and thus outside the European Economic Area (EEA).
We use reasonable efforts to comply with our obligations under the GDPR. We are willing to sign Data Processing Agreements that include the Standard Contractual Clauses set by the European Commission to assure you that your personal data will be respected and protected.
9. HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We delete personal data that is no longer necessary for us to have as a business or to provide you with our services. We may then destroy such files without further notice.
10. CONFIDENTIALITY AND SECURITY OF YOUR PERSONAL DATA
We are committed to keeping personal data provided to us secure. We have implemented a security policy, based on the NIST Cybersecurity Framework. This is a security framework designed by the US government to help public and private entities identify, prevent and detect cyber risk and cyber incidents, and to react to any cyber incidents that do occur.
All our partners and data sub-contractors (i.e. persons who process your personal data on our behalf, for the above stated purposes) who can access personal data and are involved in their processing, are required to respect the confidentiality of those data.
11. YOUR RIGHTS
Under the data protection legislation, you have the following rights regarding your personal data that we hold:
Your right of access
You have the right to ask us whether we are processing your personal data and, if so, to receive a copy of this data (along with certain other details). You may be charged a reasonable fee if you wish to receive additional copies.
Your right to rectification
You have the right to have rectified any personal data about you that could be inaccurate or incomplete.
Your right to erasure
In some cases, you can ask us to delete or remove your personal data, e.g., when we no longer need it or when you withdraw your consent (depending on the situation).
Your right to restrict processing
In some cases, you can ask us to restrict the processing of your personal data, e.g., when you contest the accuracy of that data or you object to the processing of that data.
Your right to data portability
In some cases provided for in the data protection legislation, you have the right to obtain personal data you’ve provided us with (in a structured, commonly used and machine-readable format) and to reuse it elsewhere or to ask us to transfer this to a third party.
Your right to object
You can ask us to stop processing your personal data if:
it is for our own or someone else’s legitimate interests to process your personal data, unless we can demonstrate compelling legal grounds; or
we are processing your personal data for direct marketing purposes.
We will comply with these requests as permitted by law or contract. California residents may ask us for information about the categories of data we have collected about them and shared with third parties for marketing purposes in the preceding calendar year and we will provide the contact information for those third parties. If you are a California resident who would like a copy of such information, please send us a written request by email to monique@longtontranslation.com.
Your right to withdraw consent
If you gave us your consent to process your personal data and you wish to withdraw your consent, you have the right to do so at any time, without affecting the lawfulness of processing based on your consent before you withdraw your consent.
Your right to lodge a complaint with the supervisory authority
If you have a concern about any aspect of our privacy practices, including the way we have handled your personal data, you can report it to the appropriate EU Supervisory Authority.
Please note that some of these rights may be limited where we have an overriding interest or legal obligation to continue to process the data or where data may be exempt from disclosure due to our privacy obligations.
Please send us an email at monique@longtontranslation.com to submit a request to limit the use and disclosure of your personal data.
12. COLLECTION OF INFORMATION BY THIRD-PARTY SITES
This website contains links to other sites whose data collection practices may be different than ours. Visitors should review the other sites’ privacy notices. LLS has no control over information that is submitted to, or collected by, these third parties.
13. CHANGES TO THIS PRIVACY POLICY
We reserve the right to make changes to this privacy policy from time to time as a result of our activities or if we are legally required to do so, with or without advanced notice. In such circumstances, we will update this privacy policy to reflect any changes to our use of your personal data. We will notify you by posting an information banner that will be displayed on this website. Revisions to our privacy policy shall be effective upon posting to this website. Your continued use of this website after notice is provided communicates your acceptance of this privacy policy and of the collection, use, disclosure, and management, and retention of your personal data as described herein. All additional terms are hereby incorporated into this privacy policy by this reference. We encourage you to review this privacy policy periodically to remain informed on how we use your personal data.
